The overseeing of orthopedic product development and supply chain management is rarely a straightforward and stress-free process. When issues arise, tough questions need to be asked or demands must be made.

Effective leaders focus on presenting the facts instead of making assumptions or generalizations. They refer to specific examples to prove a point and share their perspectives on the issues being discussed. Leaders must demonstrate empathy and understanding for the other person’s point of view, but be clear about their needs and the desired outcome to master the art of persuasive communication.

Attendees will leave this session with renewed strength to hold the right conversations to tackle big decisions.